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Delivery Problem--need help


  • I have emailed your service@gmktec.com address twice with no responses, well after the 1-2 biz days promised.  I began trying to get a response 10 days ago and have been patient.

    I hope you can help with the problem and that it is not too late. 

    My Mailing address is not acceptable to the Delivery Service you use in the US.  I have another, less secure, address and could provide it to the Service if I could reach them.  I fear time is running out as the tracking info shows "failed delivery" and no attempts have been made in a week, now.  The shipping info I provided at purchase has my phone number so the service could call me to set up an alternative or I could possibly go to them and pick up the PC (a GMKtec NucBox K-8 Plus--very excited to get it).

    Please help.  I have to have wasted a month waiting on this thing only to have it returned to you unopened!

    Also your service@gmktec.com link goes to a GMail address!  Does anyone even receive it?

     



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