@gregoriomoraless I asked the service team to check and reply to your last email to them. @shamim41.cse Could you please confirm your order number for me to ask the service team about it ?

@gregoriomoraless @ruunerwold    I got a confirmation from the service team that they sent a reply directly to your last mail.

@official_moderator thanks in advance for your answer.. really I would like to receive the K11,, good references I just already check under internet.. so please let me know soon if the K11 will be ...

Hi,    Given how AMD CPUs have proven their superiority over Intel ones lately, and that the higher RAM you can install on a mini PC, the better the LLM will perform, then I would advis...

Hi, Could you please send a mail to service@gmktec.com with a copy of your post to describe this BIOS bug ?

@seth Hi, as GMK doesn't offer this purchase option, could you please confirm which PC model you bought so that I can try to look for a suitable AC adapter sold in the US ?

Hi everyone, this is my 1st day as an external moderator to help with this kind of issues. @gregoriomoraless @ruunerwold In case you did not cancel your orders to be refunded yet, I just sent...

@zahical Hi, I've been hired by GMKtek as an external moderator to help customers with issues like yours. If you did not open a dispute from Paypal yet to claim a refund and cancel your order, co...

I am experiencing some issues with the Evo X1. After waking from the 'sleep' state, the fan runs at full speed constantly, even under very low CPU load, and the display switches to power saving mo...

Hi,  I'm in same situation. Ordered 10 days ago, status is: awaiting shipment, and trying to contact support is a nightmare no body answer, could your provide feedback on GMK00115172  I ...

Can we purchase extra AC Adapters directly from GMK? Or can you point me where to buy US AC Adapters?

I was in the same situation as you and reached the same conclusion. Fortunately I paid by credit card and managed to be refunded. I also noticed that GMKtec is actually a German brand belonging to...

Like several other posters here, I ordered (and paid) my MiniPC more than I month ago. Still stuck in "Order processed by shipper". Absolutely no reply from service@gmktec.com or support@gmktec.c...

the audio_win10_6.0.1.7982 driver is not compatible with win 11. I forced the installation but then the audio device does not work. I also tried other more recent realtec drivers but none of them w...

I just got TrueNAS on mine, but I'm getting a warning about my SSDs not having unique serial numbers (saying its probably caused by cabling issue).I tried googling about it and it seems a common is...

this is probably the nvme disks getting hot and not the cpu. do the nvmes have a heatsink?

@squeech I tried TrueNAS 24.10 and the installer has issues (failed to find partition 2 on mmcblk0).  https://forums.truenas.com/t/installation-failed-on-emmc-odroid-h4/15317 This is not spec...

My G9 is hot... like 115F (47C) on the outside of the case. That's a lot of heat for a 6w CPU (N150).   Anyone else having this problem? Just unboxed it Friday and put 2x Kingston 1TB NVMes ...

I'm  about to put TrueNas Scale 24.10 on mine. I installed two Kingston NV2 1TB on Friday and left it running the stock Ubuntu over the weekend. (Didn't format the NVMEs or install anything be...