Hi,
I'm joining the long list of customers who place an order which then disappears into a black hole!
My order has been sitting for a week as 'awaiting shipping,' this really isn't good. Please at least try to provide some information. You are quick to take payment and very, very slow to fulfill your contractual obligation to ship products.
No replies from email...
Astonishingly poor service and yet great products.
Please help with an update....
