Shipping was rather slow. It took GMKtec 12 days to ship from order and then something happened with the import. At the end it took 1,5 months from order to my hands which is rather slow.

Hello.

This is an official complaint.

The product might be fine, but I still have not received it. This so far has been probably the worst ordering / shipping experience I have ever come across.

I submitted my order FROM German website on the 5th of January. My expectation was that I order something from the EU and it is shipped from the EU.

After submitting the order, it followed with 8 days of not a single update. No information. I contacted customer support and get a reply that "Dear, we have already urged the warehouse to deliver the goods to you tomorrow. Thank you."

Tomorrow = another 3 days. And it didn't ship from Germany, but instead from Hong Kong. This means additional costs because of toll declaration. I

But this is not all. My order contained 2 items - PC and separate charging cable. Initially it was forgotten and another 3 days later I received a message asking "For which model this charger cable is for?" - even though the website lists the exact model of the PC I ordered.

Now I have the PC stuck in toll after 25 days and no information on the charging cable.

This is incredibly bad experience, communication and customer service. Would I order again from the OFFICIAL website? No - never. I would rather pay the extra and buy it locally.

Small, quiet and fast.

Im waiting. And waiting. And waiting.
It's really great when you're pressured to leave a review while you've been waiting three weeks for your delivery.

Complete scammers. The site makes it look like they ship from Europe, but everything comes from China. In the end, you end up paying an outrageous price because of customs fees. Stay away from them.